Privacy Policy

This Privacy Policy describes how turn.me, podpak.me, and shop.turn.me (collectively referred to as "turn", "we", "our", or "us") collect, use, protect, and handle your Personally Identifiable Information ("PII") in accordance with applicable laws.

Contact

podpak.me

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at: [email protected] or by mail using the details provided below:

shop.turn.me

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

What personal information do we collect?

When ordering or registering on our sites, you may be asked to provide your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.

When do we collect information?

We collect information from you when you:

• Register or create an account on our sites
• Place an order or complete a transaction
• Subscribe to our newsletter
• Respond to surveys, promotions, or marketing communications
• Fill out forms or enter information on our sites
• Provide feedback regarding our products or services

How do we use your information?

We use the information collected to:

• Personalize your experience and deliver relevant content
• Improve our websites and services
• Respond to customer service requests efficiently
• Administer contests, promotions, surveys, or other features
• Process your transactions quickly
• Solicit reviews and ratings of our products or services
• Follow up after correspondence (live chat, email, phone inquiries)

How do we protect your information?

Our websites are regularly scanned for security vulnerabilities and malware. Your personal information is secured behind encrypted networks, accessible only to authorized personnel required to maintain confidentiality. All sensitive financial information is encrypted via Secure Socket Layer (SSL) technology. Transactions are processed through secure gateways and are not stored on our servers.

Do we use cookies?

Yes. Cookies help us recognize your browser, remember preferences, process items in your shopping cart, track advertisements, and compile aggregate data on site traffic to enhance your future visits.

You can control or disable cookies through your browser settings; however, doing so may limit site functionality.

Third-party disclosure

We do not sell, trade, or transfer your PII to outside parties without advance notice. This excludes trusted third-party partners assisting us in website operations, business services, or user services who agree to maintain confidentiality. We may disclose information to comply with laws, enforce site policies, or protect rights and safety. Non-personally identifiable visitor data may be shared for marketing or advertising purposes.

Third-party links

We currently do not offer third-party products or services directly on our websites.

Google Advertising

We utilize Google AdSense Advertising to provide relevant ads. Google's use of DART cookies allows personalized ads based on previous visits. Users may opt out of Google's DART cookie via the Google Ad and Content Network privacy policy.

We use Google Analytics and related services for remarketing, impression reporting, demographics, interests, and DoubleClick platform integration. Users can opt out by visiting Google's Ad Settings, the Network Advertising Initiative Opt-Out page, or using the Google Analytics Opt-Out Browser add-on.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

• Users can visit our sites anonymously.
• Our Privacy Policy is easily accessible via the homepage and linked prominently.
• Changes to our Privacy Policy will be communicated on this page.
• Users may change personal information by logging into their accounts.

We honor "Do Not Track" (DNT) signals and do not track or place cookies when a DNT mechanism is active. We allow third-party behavioral tracking.

Children's Online Privacy Protection Act (COPPA)

We do not knowingly market or collect information from children under 13. Parents control their children's privacy online per COPPA regulations.

Fair Information Practices

In the event of a data breach, we will notify you by email and in-site notification within 7 business days. We uphold the Individual Redress Principle, granting individuals enforceable rights against data processors failing to comply with privacy laws.

CAN-SPAM Act

To comply with CAN-SPAM, we:

• Avoid false/misleading email subjects or addresses
• Identify advertising content appropriately
• Include our business address
• Monitor compliance by third-party email providers
• Honor opt-out/unsubscribe requests promptly

You can unsubscribe by using the link at the bottom of emails or contacting [email protected].

California Consumer Privacy Act (CCPA)

If you're a California resident, the CCPA provides specific rights regarding your personal information:

• Right to Know: Request details on collected personal data categories, specific information, purposes, and third-party sharing.
• Right to Delete: Request deletion of your personal data collected, subject to legal exceptions.
• Right to Opt-Out: Opt-out of the sale or sharing of your data (note: we currently do not sell your data).
• Right to Non-Discrimination: Equal services regardless of exercising CCPA rights.

Exercising CCPA Rights

To exercise these rights, contact us:

• Email: [email protected]
• Phone: 1.949.880.6134 (iMessage/text)

We verify requests and respond within 45 days, extending if necessary and notifying you of any delays. For more information about the CCPA visit our page here.

Contact Us

Questions regarding this Privacy Policy can be directed to:

• Email: [email protected]
• Phone: 1.949.880.6134 (iMessage/text)

For further inquiries, visit our FAQ Page or contact us directly at [email protected].